TRAINING & SUPPORT

We’ve got your back. You’ll go into business for yourself, but you won’t go it alone.

Comprehensive training and support enable you to open and operate a LaVida Massage Center with complete confidence.

Count on our assistance at every step of the way—before your acquisition, during your Grand Opening and throughout your franchise ownership experience.

SITE SELECTION & DEVELOPMENT

  • Center design and floor plans
  • Construction and set-up assistance
  • Equipment and fixture procurement
  • Lease negotiation support
  • Market research and demographic analysis
  • Pre-opening checklist
  • Site selection

 

INITIAL FRANCHISEE TRAINING

  • In-person training at the LaVida Massage Corporate Headquarters in MI
  • On-site opening assistance with procedures and systems

 

ONGOING TRAINING & SUPPORT

  • IT support
  • LaVida Massage web store for supplies, materials and retail products
  • Monthly, network-wide training webinars
  • Web-based operational policies and procedures
  • R&D on industry services, best practices and retail products

 

APP, SOFTWARE & WEBSITE SUPPORT

Branded Apps (Android and iOS devices), enabling guests to:

  • Read therapist biographies
  • Receive mobile-only promotions
  • Request appointments
  • Review visit histories
  • View schedules

Software (Android, iOS and Windows), supporting owners with:

  • Built-in tutorials and help videos
  • Business and staff management tools
  • Easily export payroll and financial data
  • LaVida Massage Software Guide
  • POS system for card processing, email notifications and guest feedback programs
  • Schedule appointments, buy gift cards and submit applications (guests)

Center-Specific Websites, supporting owners with:

 

  • Optimized for SEO on a local level
  • Schedule appointments, buy gift cards and submit applications (guests)
Training and support with LaVida Massage

MARKETING & BRANDING SUPPORT

Before-opening marketing, assisting owners with:

  • Advertising Guide
  • Branding & Marketing Guide
  • “Coming soon” signage and print materials
  • Opening timeline and guidance
  • Set up microsite, business listings, and social profiles

Grand Opening marketing, supporting owners with:

  • Creative for print and digital marketing
  • Networking and advertisement guidance
  • Public relations support

Ongoing assistance, supporting owners with:

 

  • Blog content creation and distribution
  • Center-specific website with SEO (Search Engine Optimization)
  • Creative development
  • Digital advertising support
  • Fully integrated guest-feedback system
  • Integrated email marketing
  • National recruitment campaigns
  • Print advertising assistance
  • Public relations support
  • Sales promotion assistance
  • Small business listing content management
  • Social media management